Our Privacy Policy
Thank you for visiting the BusinessNumber website. This page explains the main privacy and website-use terms that apply when you browse our site, contact us, or use our business number services.
BusinessNumber is the controller of personal data collected through this website unless we tell you otherwise in a specific product, support, or account flow.
Last updated: 29 April 2020
Website use terms
References to “Your Business Number”, “us”, or “we” mean the operator of this website. References to “you” mean the visitor, customer, or viewer using the site.
The content on this website is provided for general information and may change without notice. We work to keep it useful and accurate, but it is not a warranty, legal advice, or a guarantee that a product will be suitable for every use case.
Use of this website is at your own risk. Website content, design, trademarks, logos, and materials are owned by or licensed to us. Unauthorised use may give rise to a claim for damages or be a criminal offence. Links to external websites are provided for convenience and do not mean we endorse those sites. These terms are governed by UK law.
Non-personal information
We may collect information that does not identify you directly, such as browser type, device details, pages visited, approximate location, referring pages, and aggregated usage patterns.
We use this information to understand website performance, improve navigation, troubleshoot errors, protect the service, and make our marketing and support content more relevant.
Personal information and GDPR
When you register, contact us, request support, or use a product flow, we may collect personal information such as your name, contact details, company details, role, billing or account information, messages, and business information you choose to provide.
We use personal data to provide services, manage contracts, meet legal obligations, respond to support requests, administer accounts, prevent abuse, run security checks, handle audits or complaints, send service and marketing communications where permitted, and support business transfers if required.
We may share relevant personal data with authorities where legally required, affiliates, professional advisers, and service providers who help us operate the website, payments, messaging, analytics, security, and customer support. We keep personal data only for as long as needed for the purpose collected, legal retention requirements, or legitimate business records.
Depending on your location and applicable law, you may have rights to access, correct, erase, restrict, export, or object to use of your personal data. You may also withdraw consent where processing is based on consent and lodge a complaint with a data protection authority.
SMS opt-in and consent data
If you provide a phone number or opt in to SMS-related communications, we use that information only for the service, verification, support, account, or campaign purpose explained at the point of collection.
SMS opt-in data and consent records are not sold. They are not shared with third parties for their own unrelated marketing. We may share them with service providers who help deliver messaging, compliance, support, or account operations under appropriate safeguards.
Links, disclaimer, and copyright
Our website may link to other websites. Once you leave our site, we are not responsible for the privacy practices, content, or security of those external websites.
The website is provided on an “as is” basis. To the fullest extent permitted by law, we exclude liability for inaccuracies, interruptions, or losses arising from use of this website. Copyright and other intellectual property rights in the site materials remain with us or our licensors. You may use website content for personal, non-commercial reference unless a separate licence says otherwise.